Shipping Policy

Store Name: ZONEG

At ZONEG, we are committed to delivering your products quickly, safely, and efficiently. Please review our shipping policy below for details.

1. Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Estimates

• Standard Shipping (USA): 3–7 business days.

• Expedited Shipping (USA): 2–4 business days.

• International Shipping: 7–15 business days (may vary depending on destination and customs).

Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method.

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email so you can monitor your package in real-time.

4. Shipping Destinations

• We currently ship to the United States and select international countries.

• If your country is not available at checkout, please contact us at gulhayozayritdinova@gmail.com.

5. Delays & Responsibility

• ZONEG is not responsible for shipping delays caused by customs, weather conditions, carrier issues, or incorrect addresses provided by the customer.

• Customs duties, taxes, or fees for international shipments are the responsibility of the customer.

6. Damaged or Lost Packages

• If your package arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.

• If your package is lost in transit, we will assist you in filing a claim with the shipping carrier.

7. Contact Us

If you have questions about your order or shipping details, please contact us:

ZONEG
📧 Email: gulhayozayritdinova@gmail.com
📞 Phone: 765-422-6998
📍 Address: Brooklyn, New York 11214, USA